Answered By: Timothy Grasso
Last Updated: Nov 11, 2024     Views: 1323

Due to implemented institutional cybersecurity requirements, Fuller Seminary updated its electronic access policies to include two-factor authentication (2FA) when accessing certain resources with your Fuller ID.

After setting up 2FA for your Fuller account, it is necessary to maintain access to both the Authenticator app and the codes generated by the app.

To establish this secondary level of authentication, please see the instructions linked below.

Link to Set Up Instructions: 
https://gethelp.fuller.edu/support/solutions/articles/18000059063-set-up-2fa-for-your-fuller-id

Using Two-Factor Authentication (2FA)
As mentioned above, be sure to have your Authenticator device at hand when signing into your Fuller account. Depending on the resource, you will first be asked to sign with your Fuller ID username and password and you will then be prompted for your 6-digit Authentication Code.

Remember: The code will not be sent to you via text message or email and must be retrieved from your Authenticator app.

What if I don't have an app-capable mobile device (smartphone or tablet)?

For using 2FA without sending it to a mobile device, add the authenticator.cc extension to your preferred browser. 

Next, log into the URL http://2fa.fuller.edu with your Fuller ID credentials and proceed to Step 2b in the directions published here: Set up 2FA for Your Fuller ID

In the event you need guidance with the authenticator.cc interface, please see: https://authenticator.cc/docs/en/quickstart.html.

Who do I contact for additional assistance?

If you run into difficulties during the 2FA set up (or lose access to your 2FA codes after successful set up), contact Fuller's Tech Support department for further assistance via: techsupport@fuller.edu.

We acknowledge that this change may cause hardship and thank you for your assistance with keeping Fuller in compliance with its cybersecurity mandates. Students can share concerns with the Office of Student Engagement via: welcomecenter@fuller.edu.

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Comments (2)

  1. I have already set up 2FA and have been using it. But I need to find my QR code on the Fuller site again to set up the app on a new phone I just switched to. (I already had a 2FA account and was using it on my old phone.) Where can I find my QR code on the Fuller site again?
    by Rachel on Nov 12, 2022
  2. Sign in to the 2FA.FULLER.EDU site (link on the FAQ). Once signed in, click "signing in" (under account security). Under "Two-Factor Authentication," you can remove the authentication for your old phone and repeat the instructions for the authenticator application for your new phone (including the QR code). You can email us at lib-systems@fuller.edu if you need any additional assistance.
    by Timothy Grasso on Nov 14, 2022