Answered By: Timothy Grasso
Last Updated: Mar 27, 2026     Views: 1248

If you cannot access an article online, there are several possible reasons and solutions. 

1. Fuller has access to the journal, but not the issue

  • Sometimes, the WorldCat catalog links to the journal, but we don't have access to the specific volume/issue of your article.
  • To check: click the article or journal title and look under Access Online. Each database lists the date range it covers. If your article's publication date is outside that range, we don't have electronic access.
    • In the example below, ProQuest has access to the journal from 1998 to 2006. 


 

  • Sometimes, journals have embargoes (1-5 years) restricting online access to recent issues. Older or current issues may require print access or an ILL request.
    • In the example below, JSTOR has an embargo of 3 years on this Journal, since you can start accessing issues from 4 years ago.


2. Mislinked Articles

  • Occasionally, the catalog links to the wrong journal in one of our databases, especially for Open Access (OA) journals.
  • If "View Full Text" takes you to the wrong journal, check all links under Access Online to find the correct database that includes your article's volume and issue.

3. Correct links exist, but the article doesn't appear (broken links)

  • Database searches generated from catalog links can sometimes fail, giving "no results" or errors.
  • Workarounds:
    • In EBSCO, delete the author's first and last name. Search again.
    • In ProQuest, simplify the search to just the article title and author last name.
    • Search directly in the relevant database (ATLA, ProQuest Religion, etc.) from the Databases A-Z page.
    • Search the journal title in BrowZine and navigate to the correct volume/issue. 

4. Still No Access?

Access may be blocked due to a service disruption or vendor error.

Use "Report a broken link" in the catalog or email library@fuller.edu for assistance.