Answered By: Timothy Grasso
Last Updated: Jan 12, 2023     Views: 146

For Fuller-owned journal articles that are only in print, and are only held at the Pasadena campus library, see the first section below.

For journal articles that Fuller Libraries do not own, online and regional campus users are able to make Interlibrary Loan requests. See the second section below for more information.

I. Print Journals Held Only at the Pasadena Campus Library

Within copyright guidelines, the Interlibrary Loan staff is able to scan and send journal articles and book chapters carried exclusively in print at the Pasadena campus library to distance users. This service is called Scan on Demand. Distance users must request these documents through their ILL account.

How to Make Manual Requests of Articles & Book Chapters Owned in Print at the Pasadena Campus

  • First verify that Fuller Libraries do not have electronic access to the journal article or book chapter you need:
  1. Search the library catalog for the desired article or book chapter title.
  2. For journal articles: ensure there is no blue "view full text" link. 
  3. For book chapters: on the book's catalog entry, click on the link to "View all editions and formats," to see if Fuller Libraries own an eBook version of the desired text.
  • If the journal or book is only available in print at the Pasadena campus, you may request a digital copy of an article or book chapter.
  1. Keep the catalog entry open in your browser and select a new tab to log into your library account.
  2. Log into your library account using your Fuller ID. Ordinarily, your account is accessed from the Fuller library home page (library.fuller.edu- "my account" in the top right corner).
  3. Select the "Requested" tab (next to "checked out") or the "Requested" link from the "My Account" drop down menu (your name in the top right corner).
  4. Click the "Create Request" button, selecting the "Article" form for articles and "Book / Book Chapter" for book chapters. 
  5. Complete the form with as much citation information as possible, being sure to select "yes" for "Is this a scan on demand request?". For your convenience, you may copy and paste required information from the catalog entry.
  6. Submit the form.

How will I receive the scanned article/book chapter?

  • You will receive a link to the electronic document via email to view, download, or print. (Note: material will be sent to the email address that appears in the account details within your library account.)
  • In some cases, the appropriate journal or book title will be purchased in e-format instead of sending .pdf scans. You will be notified if this occurs and will be provided with a link to the e-resource. 

II. Print Journals Not Owned by Fuller Libraries

Interlibrary Loan (ILL) Services for distance users are limited to journal articles and book chapters that Fuller Libraries do not own.

How to Request Articles & Book Chapters Via Library Catalog or Selected Databases

  • First verify that Fuller Libraries do not own the article or book chapter you need:

  1. Search the library catalog for the desired article or book chapter title.
  2. On the item’s catalog record, click on the "View eBook" or "View full text" links. This will verify if electronic access to the title is available.
  • If full-text is not available, under "Libraries Worldwide" click the "Request item through Interlibrary Loan," button.

  1. Log into your library account using your Fuller ID.
  2. Ensure that the "Book/ Book Chapter" form is selected for book chapters and the "Article" form for journal articles.
  3. Verify that the citation information in the required fields is correct, and add additional information that may be helpful in fulfilling your request. Be sure to answer "no" to the question, "Is this a scan on demand request."
  4. Submit the form.

How to Make Manual Requests of Articles & Book Chapters Not Owned by Fuller Libraries

  1. Log into your library account using your Fuller ID. Ordinarily, your account is accessed from the Fuller library home page (library.fuller.edu- "my account" in the top right corner).
  2. Select the "Requested" tab (next to "checked out") or the "Requested" link from the "My Account" drop down menu (your name in the top right corner).
  3. Click the "Create Request" button, and select either the "Article" or "Book/ Book Chapter" tabs as appropriate. Complete the form with as much information as possible. Be sure to answer "No" to the question, "Is this a scan on demand request."
  4. Submit the form.

How will I receive the article/book chapter?

  • Most of the articles/book chapters that we receive through Interlibrary Loan arrive as PDFs. These will be emailed to you directly or uploaded to your library account ILL request page. To access the document if it is uploaded to your account, follow these steps:
    • Log into your library account using your Fuller ID.
    • Select the "Requested" tab (next to "checked out") or the "Requested" link from the "My Account" drop down menu (your name in the top right corner).
    • Click the link to the appropriate article/chapter.
    • Documents posted to this page will remain accessible for 30 days or 5 views, whichever comes first.
  • Sometimes, articles/book chapters arrive in the form of paper photocopies. These will be mailed to the primary address on your library account.
  • In other cases, the appropriate journal or book title will be purchased in e-format instead of sending .pdf scans. You will be notified if this occurs, and will be provided with a link to the e-resource.

How long will it take?

  • The Interlibrary Loan department will do its best to get your article/book chapter to you in a timely manner, but it all depends on the lending library's workload and availability of the item. For journal articles and book chapters, delivery typically takes 1 to 10 days.

Additional Questions?

If you have any additional questions check out our ILL FAQ page, or email the ILL department directly at ill@fuller.edu.